Contact Us
We’re here to help with orders, prescriptions, returns, and product questions.
Avg response: under 1 business day (Mon–Fri, 9:00–18:00 ET)
Customer Service Hours
Mon–Fri, 9:00–18:00 ET
US federal holidays excluded.
Returns & Shipping
- 30-day returns in unused condition
- Free shipping over $150
- Refunds average 2–3 business days
Send Us a Message
Fill out the form and we’ll get back to you shortly.
Explore Collections
Popular Prada silhouettes curated for women.
Contact & Service FAQ
How fast will I get a response?
We reply to most emails within one business day (Mon–Fri, 9:00–18:00 ET). Order-related messages are prioritized.
Do you cut prescription and blue light lenses?
Yes. We offer single vision and progressive RX with anti-reflective and scratch-resistant coatings, as well as non‑RX blue light filtering.
What is your return policy?
30-day return window in unused condition with all accessories. Refunds typically post within 2–3 business days after inspection.
Do you ship internationally?
We currently ship within the United States. For special requests, email [email protected].
Are your Prada products authentic?
Yes. We source through authorized channels and run a multi‑point inspection. Units are barcoded to their listing and ship with original packaging.
Prada is a registered trademark of Prada S.p.A. PradaGlassesWomen is an independent retailer and not affiliated with or endorsed by Prada S.p.A.