Privacy Policy
How we collect, use, and protect your information at PradaGlassesWomen.
Last updated:
Who we are
PradaGlassesWomen (“we”, “us”, “our”) is an online retailer of women’s eyewear. Our website is located at https://pradaglasseswomen.com/ and operated from:
315 W 36th St, Suite 705, New York, NY 10018, USAEmail: [email protected]
Scope
This Privacy Policy explains how we process personal information when you browse our website, create an account, make a purchase, contact support, or interact with our marketing and analytics tools. It also describes your privacy rights and how to exercise them.
Information we collect
Information you provide
- Account and profile details (name, email, password, phone).
- Order and fulfillment details (shipping and billing addresses, preferred delivery options).
- Prescription details you choose to submit for lenses (RX, PD, lens options).
- Support communications and content you send us (messages, attachments, feedback).
- Marketing preferences and consent selections.
Information collected automatically
- Device and usage data (IP address, browser type, device identifiers, pages viewed, referring URLs, time spent, interactions).
- Cookie and pixel data used for essential site functions, analytics, and, if enabled, personalized advertising.
Information from third parties
- Payment processors (e.g., card brands like Visa/Mastercard or PayPal) provide us with payment confirmations and fraud signals; we do not store full card numbers.
- Shipping and logistics partners provide delivery updates and proofs of delivery.
- Marketing and analytics partners may provide aggregated audience and campaign performance metrics if you consent to such processing.
How we use information
- Provide and improve our services, website, and customer support.
- Process transactions, detect and prevent fraud or abuse, and manage returns.
- Personalize content and remember preferences (e.g., cart, currency, language).
- Measure site performance and understand product interest and conversion.
- Send transactional messages (order, shipping, account alerts) and, with your consent where required, marketing communications.
- Comply with legal obligations and enforce our terms.
Legal bases for processing (EEA/UK)
- Performance of a contract: to fulfill orders, provide customer service, and manage your account.
- Legitimate interests: to secure our services, prevent fraud, and understand site performance. We balance these interests against your rights.
- Consent: for optional analytics, cookies, and marketing where required by law. You can withdraw consent at any time via Privacy Controls.
- Legal obligation: to keep certain records for tax, accounting, and compliance.
Cookies and similar technologies
We use cookies, local storage, and similar technologies to operate the site, remember your preferences, analyze traffic, and, if enabled, personalize ads. You can manage your choices at any time via Privacy Controls.
- Essential cookies: required for core features such as navigation, checkout, security.
- Analytics cookies: help us understand website usage and improve performance.
- Advertising cookies: used to deliver and measure personalized ads if you opt in.
Most browsers let you block or delete cookies. Doing so may impact site functionality. See the “Privacy Controls” panel below to adjust preferences.
Advertising and analytics
We may use analytics tools (e.g., Google Analytics) to measure traffic and performance and advertising tools (e.g., ad networks) to deliver relevant promotions where permitted by law and your settings. Where applicable, we implement consent-based loading so non-essential scripts run only after you opt in.
You can opt out of interest-based advertising generally via industry tools like the DAA and NAI portals. Your device/browser-level choices may not persist across devices or if you clear cookies.
Payments
Payments are processed securely by third-party providers. We receive transaction confirmations and may receive fraud-prevention signals. We do not store full card numbers. Available methods may include Visa, Mastercard, and PayPal.
How we share information
- Service providers and processors who assist with hosting, security, payments, shipping, communications, analytics, and customer support (bound by confidentiality and data processing agreements).
- Legal and compliance: to respond to lawful requests, protect against harm, enforce our terms, or comply with obligations.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy or a successor policy with notice.
Data retention
- Account and order records: typically kept for up to 7 years to meet tax and accounting obligations.
- Customer service communications: typically kept for up to 3 years.
- Marketing consent and preference records: retained as required to demonstrate compliance.
- Analytics data: retained according to tool configuration and your consent choices.
We may retain data longer where necessary to resolve disputes, enforce agreements, or comply with legal requirements.
Security
We use reasonable technical and organizational measures to protect your information, including TLS encryption in transit, access controls, and monitoring. No method of transmission or storage is 100% secure; please use strong, unique passwords and keep them confidential.
International transfers
We operate in the United States. If you are located outside the US, your information may be transferred to and processed in countries with different data protection laws. Where required, we use safeguards such as Standard Contractual Clauses for transfers from the EEA/UK.
Your privacy rights
EEA/UK (GDPR)
- Access, correction, deletion, and portability of your personal data.
- Restriction or objection to processing based on legitimate interests.
- Withdraw consent at any time without affecting prior processing.
- Complain to your local supervisory authority if you believe your rights are infringed.
United States (including California)
- Know/access the categories and specific pieces of personal information we collect and the purposes for which we use it.
- Request deletion of personal information, subject to legal exceptions.
- Correct inaccurate personal information.
- Opt out of “sale” or “sharing” of personal information for cross-context behavioral advertising (if applicable). Use the “Do Not Sell or Share” control below.
- Limit the use and disclosure of sensitive personal information (where applicable).
- Non-discrimination for exercising your rights.
For Virginia, Colorado, Connecticut, Utah, and other state laws, similar rights may apply. We will honor applicable requests per local law.
Children’s privacy
Our services are not directed to children and we do not knowingly collect personal information from children under 13 (or under 16 in the EEA/UK without appropriate consent). If you believe a child has provided us data, contact us to request deletion.
Do Not Track
Some browsers offer a “Do Not Track” signal. As there is no industry standard, we currently do not respond to DNT signals. We honor privacy choices you make in our Privacy Controls.
Your choices and controls
- Emails: you can unsubscribe using the link in messages or by contacting support.
- Cookies: adjust preferences in Privacy Controls below.
- Targeted ads: use Privacy Controls or industry tools (DAA/NAI), and your device settings.
Exercising your rights
To submit a privacy request (access, deletion, correction, or to exercise opt-out rights), contact us at [email protected]. We may verify your request using your email address and order information. Authorized agents may submit requests subject to verification of authorization.
Changes to this Policy
We may update this Privacy Policy to reflect changes to our practices or legal requirements. We will post the updated version with a new “Last updated” date. Significant changes may be communicated by email or on-site notice.
Privacy Controls
Manage your cookie and data preferences for this device and browser.