Standard
- Delivery: 3–5 business days
- Cost: $7.95 or FREE $150+
- Carrier: USPS, UPS or FedEx
- P.O. Boxes & APO/FPO supported
Shipping & Delivery
Fast, secure delivery with real-time tracking. Free standard shipping over $150.
Overview
We ship quickly and securely from New York with trusted carriers. Timelines below exclude weekends and US holidays.
- Free Standard shipping on orders $150+ (contiguous US)
- Expedited and Next Day options available at checkout
- Prescription lenses add 2–4 business days for lab work
- Real-time tracking for every order
- Signature required on orders $300+ for security
Shipping Rates & Speeds
Quoted speeds begin after your order ships. Prices in USD.
Expedited
- Delivery: 2 business days
- Cost: $19.95
- Street address required in some areas
- Signature may be added for high-value items
Next Day
- Delivery: 1 business day
- Cost: $34.95
- Order cutoff: 14:00 ET for same-day ship (non-RX)
- Signature required $300+
Cutoff times apply to non-prescription items only. Weekend delivery availability varies by carrier and destination.
Processing Times
Time we need to prepare your order before it leaves our facility.
In‑stock Sunglasses & Frames (No RX)
Ships within 1 business day. Orders placed after 14:00 ET process next business day.
Prescription Lenses
Lab fitting, QA, and alignment add 2–4 business days before shipment. We’ll email if your RX needs clarification.
Peak & Holidays
During peak season, allow +1 business day for processing. We’ll always show the most accurate ETA at checkout.
Tracking & Notifications
Stay updated from label creation to delivery.
Email updates
You’ll receive an email with your tracking link when your order ships. Status updates follow automatically.
Dashboard
Keep your order confirmation email handy. It contains a permanent link to your tracking page.
Signature & Hold
Signature is added for $300+ orders. Need flexibility? Request a hold at a nearby carrier location after dispatch.
Addresses, P.O. Boxes & Remote Areas
- P.O. Boxes and APO/FPO: Supported on Standard service via USPS.
- Business addresses: Recommended for signature-required deliveries.
- Remote areas: Add 1–2 business days to posted delivery estimates.
- Address changes: Possible before fulfillment. Contact us ASAP: [email protected].
International Shipping
Currently, we ship within the United States only. If you’d like to be notified when international shipping becomes available, email us at [email protected].
Delivery Issues & Resolutions
Delayed or stalled tracking
Most delays clear within 24–48 hours. If no movement after 3 business days, contact us and we’ll intervene with the carrier.
Marked delivered, not received
Check with neighbors and building staff. Then email us within 48 hours so we can open a trace and support you with next steps.
Damaged in transit
Photograph the box and contents and contact us within 7 days. We’ll arrange a replacement or refund per your preference.
Returns
Use our Refund & Returns Policy for instructions. Average refund time is 2.2 days after receipt.
Shipping FAQ
Yes. Standard shipping is free on orders $150+ within the contiguous US. Orders below $150 ship at a flat $7.95.
Prescription orders require 2–4 business days for lens cutting, mounting, and quality checks. We’ll ship immediately after QA clears.
We can update the address before fulfillment begins. Email us as soon as possible with your order number: [email protected].
We use UPS, FedEx, and USPS. You’ll receive a tracking email as soon as your order ships.
Yes on Standard service via USPS. Expedited and Next Day options may require a street address and may not be available for APO/FPO.
Orders of $300+ and select high-value items include Signature Required. If needed, request a hold at a carrier location for pickup.
Not yet—we currently ship within the US only.